If you are in an IT delivery organization you may occasionally wonder why the operations side of the house is hesitant or resistant to introducing your changes into their production environment. Well, allow me to help you visualize this common problem.
Initially when you first worked together operations saw your application as a giant marble stallion rearing up on its hein legs ready to trample everything beneath it. However; over time, for whatever reason, their perspective changed to see a Trojan horse that more often than not bursts into flames, morphs into a flaming fire dragon and then burns their tranquil little shanty to the ground. And to make matters worse they get blamed for it and are then expected to rebuild everyone's shanties. Then on the horizon they see yet another Trojan fire dragon headed for their recently rebuilt shanty.
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